Who we are
At Tropical Cacao, we are a team of passionate cacao enthusiasts, led by visionary entrepreneurs Samukai and Adam, dedicated to cultivating the finest organic cacao while promoting sustainable farming practices.
At Tropical Cacao, we are committed to protecting your privacy and ensuring the security of your personal information. Our team, led by visionary entrepreneurs Samukai and Adam, understands the importance of maintaining the trust and confidence of our valued customers. As part of our dedication to transparency, we have developed a comprehensive privacy policy that outlines how we collect, use, and safeguard your data. We strongly believe in the principles of responsible data management and adhere to stringent industry standards to ensure that your information remains confidential. Our team is well-versed in the best practices of data protection and receives regular training to stay up-to-date with the latest security measures. When you engage with Tropical Cacao, whether through our website or by purchasing our organic cacao products, you can rest assured that your privacy is our top priority.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information
How we protect your data
Protecting your personal data is of utmost importance to us at Tropical Cacao. We employ a comprehensive range of security measures to ensure the confidentiality, integrity, and availability of your information. Our website utilizes industry-standard encryption protocol, such as SSL, to secure the transmission of data between your browser and our servers. We also implement strict access controls, ensuring that only authorized personnel can access your data on a need-to-know basis. Our systems are regularly monitored and tested for vulnerabilities, and we promptly address any identified security risks. By maintaining a robust cybersecurity framework, we strive to create a safe and trustworthy environment for you to enjoy our products and services with peace of mind.
What data breach procedures we have in place
At Tropical Cacao, we take the security of your personal data very seriously. We have implemented robust data breach procedures to ensure that any potential breaches are identified, contained, and resolved as quickly as possible. Our team is trained to respond swiftly and effectively to any suspected data breaches, following a clear protocol that prioritizes the protection of your information. We utilize advanced security measures, including encryption and multi-factor authentication, to safeguard your data from unauthorized access. In the event of a confirmed data breach, we will promptly notify affected individuals and provide guidance on the steps they can take to protect themselves.
What third parties we receive data from
We may receive data from trusted third-party partners who assist us in providing our services and enhancing your experience on our website. These partners are carefully vetted and are required to adhere to strict data protection standards. The data we receive from these third parties may include information such as your name, email address, and purchase history, which helps us personalize your experience and deliver relevant content and offers. We ensure that any data received from third parties is handled in accordance with our privacy policy and is never sold or shared with unauthorized entities.
What automated decision making and/or profiling we do with user data
To provide you with a more personalized and efficient experience, we may employ automated decision-making and profiling techniques using your user data. This involves analyzing your browsing behavior, purchase history, and other interactions with our website to gain insights into your preferences and interests. By understanding your unique needs and desires, we can tailor our content, product recommendations, and marketing communications to better serve you. Rest assured that any automated decision-making or profiling is conducted in compliance with applicable data protection laws, and you have the right to request human intervention, express your point of view, and contest any decisions made by automated means.